• Care Home
  • Care home

Archived: Two Ways

2 Benton Terrace, Stanley, County Durham, DH9 0NT

Provided and run by:
Derwent Care Limited

Important: The provider of this service changed. See old profile

All Inspections

27 September 2013

During a routine inspection

We spoke to all three people living at Two Ways, although not everyone could express their experiences of living there. Those that could express themselves told us they were happy with the care and support they received. One person nodded their head when they were asked if they liked living there.

We found that people were involved in decisions about their care whenever possible.

We found that people's needs were appropriately assessed and care was planned and regularly reviewed with people and their supporters.

We found the premises in good condition throughout, providing people with a warm and safe environment to live in.

At the inspection visit there were adequate numbers of qualified, skilled and experienced staff to promptly respond to people's requests for assistance.

The service had adequate systems in place to monitor the quality of the service it provided.

9 October 2012

During a routine inspection

We spoke with two people who used the service, they told us they were happy with the care and support they received. One person said 'I'm happy living here, they look after me', another said 'Yes, I enjoy it here'.

We spent time observing how staff supported people living at the home. We found staff were very respectful in their approach, treating people with dignity and courtesy. For example we saw staff sitting down and chatting to people in the lounge. They sat down next to the person so they were at the same height. Staff knocked on doors before entering, ensuring people's privacy was respected.

We saw people had access to various types of activities, including football, trampolining and outings on the minibus. People were supported to choose which activities they wanted to take part in.