Background to this inspection
Updated
15 April 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.
This inspection took place on 16 March 2021 and was announced. The inspection was announced prior to us entering the home, so we could ensure that measures were in place to support an inspection and manage any infection control risks.
Updated
15 April 2021
About the service: Park Vista Care Home is registered to provide nursing and personal care and accommodation for up to 59 people. At the time of the inspection there were 54 people living in the service.
People’s experience of using this service:
People felt safe living at the service. Risk assessments ensured that action was taken to keep people safe. Staffing levels meant that people were safe and they received their care in a timely manner. People received their medication as prescribed. There were systems in place to record, monitor and learn from accidents and incidents.
Staff had the knowledge, skills and support they required to meet people’s needs effectively. However, they would benefit from specific training about people’s health conditions. People’s physical, emotional and social needs were identified so staff could meet these. People received support with eating and drinking when needed. People were supported to maintain good health and were supported by, or referred to, the relevant healthcare professionals.
People received care and support from staff that were kind and caring. People’s privacy and dignity was protected and promoted. Staff knew people well and what made them happy.People received person centred care that met their needs. Care plans were detailed so that staff knew people’s preferences and how people would like to be supported. Activities were provided according to people’s interests and hobbies. People knew how to make a complaint if needed.
People’s views had been sought in the running of the service. The provider and registered manager had worked hard to identify and make improvements to the service.
Rating at last inspection: Requires Improvement (report published January 2018)
Why we inspected: This was a planned inspection based on the rating at the last inspection.
Follow up: We will continue to monitor information we receive about the service until we return to visit as scheduled in our re-inspection programme. If we receive any concerning information we may inspect sooner.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk