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Inspection Summary


Overall summary & rating

Good

Updated 3 May 2019

About the service: Acorn Park Adult Services is a residential care home that was providing accommodation and personal care to eight adults at the time of the inspection. The accommodation was in four domestic type houses on a campus that provides several services including a school and a children’s home.

People’s experience of using this service:

¿There was enough staff on duty to enable people to remain safe and receive care in a timely way.

¿ The risks to the quality and safety of the service were identified and acted on. The environment was safe and suitable for the needs of people living there. People had access to appropriate equipment where needed.

¿ People were supported to take their medicines in a safe way.

¿ All staff interacted inclusively and engagingly with people. The service worked flexibly and innovatively to ensure people who used the service felt at home.

¿ Staff were kind and caring and promoted people’s dignity. Staff understood the importance of treating people with respect and ensured they did this.

¿ People were observed to have good relationships with the staff team. Staff actively ensured people maintained links with their friends and family.

¿ Staff had received appropriate training and support to enable them to carry out their role safely. People’s health was well managed and staff had positive links with professionals, which promoted well-being for them. Staff were motivated and enjoyed strong team work.

More information is in the full report.

Rating at last inspection: Good (July 2016)

Why we inspected: This was a scheduled inspection based on our previous rating.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 3 May 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 3 May 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 3 May 2019

The service was caring

Details are in our Caring findings below.

Responsive

Good

Updated 3 May 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 3 May 2019

The service was well-led

Details are in our Well-Led findings below.