Background to this inspection
Updated
9 August 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 12 May 2016 and was unannounced and was carried out by one inspector.
As part of our inspection we reviewed previous inspection reports and the Provider Information Record (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
We looked at notifications we had received from the registered manager. A notification is information about important events which the service is required to send us by law. We also looked at information we held about the service and safeguarding concerns reported to us. This is when people’s rights may not have been properly protected and they may have suffered harm.
We spoke with nine people that lived at The Royd and looked at three people’s care records to check they had received care as planned. We spoke with two visiting professionals and three staff about the service. We looked at other records that related to the management of the home including surveys, complaints and records of meetings.
Updated
9 August 2016
This inspection took place on 12 May 2016 and was unannounced. We last inspected this service on 12 June 2013 and we saw that all the regulations we checked were being met.
The Royd provides accommodation and support to up to 16 people who have an enduring mental health illness. At the time of our inspection there were 14 people that lived at The Royd.
There was a registered manager in post at the time of our inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
People were provided with care and support that met their needs and that ensured that they were protected from harm and abuse. Risks associated with people’s needs were assessed and discussed with people so they had some control over the risks they wanted to take.
People were supported by sufficient numbers of skilled, knowledgeable and safely recruited staff.
People were supported to have their medicines as prescribed and people were supported to manage their medicines if possible.
People were happy with the food they ate and were supported to make choices and make their own snacks and drinks. People’s specific dietary needs were catered for and their health needs were met by healthcare professionals that were available in the community or in hospitals.
People had built up good relationships with staff that were caring and supportive and that promoted people’s privacy, dignity and independence.
People’s changing needs were identified and met by staff that were knowledgeable and had the skills to seek advice when needed.
People were able to raise concerns if they had any and these were resolved appropriately.
The service was led by a registered manager who ensured that the support provided to people was based on their needs. Staff were supported to develop their skills. Systems in place ensured that the service continued to improve.