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We are carrying out a review of quality at Summerville Care Home. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Good

Updated 3 February 2021

Summerville Care Home is registered to provide accommodation along with personal and nursing care for up to 45 people, in one adapted building. At the time of our inspection 36 people were living at the home.

We found the following examples of good practice.

We were assured the provider and staff at the home had taken appropriate action to help minimise the spread of infection and help ensure people were safe during the COVID-19 pandemic.

The service made effective use of available COVID-19 testing for both people living at the home and staff members. The service had taken part in a pilot for testing early in the pandemic and used additional testing for staff members to ensure they were tested multiple times each week. People coming to live at the home were supported to do so safely.

Staff supported people in a safe manner making effective use of personal protective equipment (PPE) and changing into a uniform on site when arriving for work in a designated staff room. Senior staff ensured there was always a good supply of PPE, hand gel and hand washing facilities available at convenient locations throughout the home. All staff had received training in infection prevention and control (IPC). The home was kept clean by a housekeeping team who adhered to regular cleaning schedules.

Each team within the home had an infection control champion who was able to offer guidance and advice for their colleagues and periodically met with the IPC team from the local authority to share learning and ensure they were up to date with best practise.

Visiting within the main building was restricted. Arrangements had been made for outdoor visits and for use of the home’s ‘Sun Lounge’ when appropriate.

There had been a focus on helping people with their mental health whilst isolating, with attention paid to particular details, for example, making an occasion of special meals, taking time to talk with people and supporting people to stay in touch with their loved ones. One staff member told us, “During this pandemic we are like people’s family.”

Inspection areas

Safe

Good

Updated 3 February 2021

Further information is in the detailed findings below.

Effective

Good

Updated 3 February 2021

Caring

Good

Updated 3 February 2021

Responsive

Good

Updated 3 February 2021

Well-led

Good

Updated 3 February 2021