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Archived: Fairmount Project - Leander Road

Reports


Inspection carried out on 22 January 2013

During a routine inspection

We spoke with three members of staff involved in the provision of floating support for people who lived at Leander Road. They all spoke clearly and confidently about the nature of service, the needs of people who use the service and about how the service was managed and carried out on a day to day basis.

Only one person who uses the service was available for us to talk with when we accompanied staff on their checks on service users. He spoke well of the service both from his own perspective and that of other users who he represented in his role as the project’s service user representative. He said people had few complaints other than wanting to move more quickly on to their own independent accommodation and concerning the cleanliness of the bathrooms.

A commissioner of the service told us they were satisfied with the service provided at Leander Road.

Some areas of the premise needed some attention, for example the kitchen and ‘wet’ bathroom needed refurbishment. We saw written evidence that the works are due to start on the 4 March 2013 and are expected to take three weeks.