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Inspection Summary


Overall summary & rating

Good

Updated 22 April 2021

The Polegate Care Home is a nursing home providing support and accommodation for up to 44 people. At the time of the inspection, there were 40 people living at the home. 12 of the rooms at the home were booked by local hospitals for people who were 'non-weight bearing'. These were used for short term support for people.

We found the following examples of good practice.

The home was clean and hygienic. There was a designated housekeeping team and cleaning schedules reflected that high touch areas were being cleaned regularly throughout the day. A visitor pod had been created to facilitate safe visiting.

The home was following current government guidance on supporting visits to the home. Visits to the home were booked in advance and staggered throughout the day. Visitors took a lateral flow test before entering the building, signed a COVID-19 declaration form and had their temperatures taken. Visitors had the option to visit people in their bedrooms or in the designated visitor pod. Visitors that chose to see people in their bedrooms were asked to wear full personal protective equipment (PPE) throughout the visit. The visitor pod had an external entrance and a full length screen between the person and their visitor. There was a two-way speaker system in place to support people to be able to clearly hear. The visitor pod was cleaned between each use and the times of the pod visit were different to the in-house visits in order to reduce footfall in the home. People were also supported by staff to use video calling technology to keep in touch with their loved ones.

Visits to people receiving end of life care had been supported throughout the pandemic. There were limited restrictions on end of life visits in that two designated family members could come and go throughout the day following a negative lateral flow test result.

People were supported to socially distance where possible. Staff had tried to balance safety with people’s wellbeing and encouraged people to get involved in in house activities. People who chose to stay in their bedrooms or were being supported with care in bed were supported with one to one activities.

Staff were wearing PPE in line with government guidance. There were PPE stations around the home. For people isolating in their rooms there were PPE stations outside their bedroom doors. Staff had received training in putting on and taking off PPE safely and the infection control lead completed regular competency checks to ensure staff were following correct procedures. Staff had also received infection control training.

There were risk assessments for people and staff to assess for factors that could increase their risk from COVID-19. People had COVID-19 care plans and individual visitor plans in place.

Inspection areas

Safe

Good

Updated 22 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 22 April 2021

Caring

Good

Updated 22 April 2021

Responsive

Good

Updated 22 April 2021

Well-led

Good

Updated 22 April 2021