Updated 8 September 2023
The inspection
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.
As part of this inspection, we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.
Inspection team
This inspection took place on 29 June 2023. 1 inspector, a specialist advisor in nursing care and an Expert by Experience formed the inspection team. An Expert by Experience is a person who has personal experience of using, or caring for someone who uses this type of care service.
Service and service type
Brierton Lodge Care Home is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Brierton Lodge Care Home is a care home with nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
Registered Manager
This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.
At the time of our inspection there was a registered manager in post.
Notice of inspection
This inspection was unannounced. This meant the staff and provider did not know we would be visiting.
What we did before the inspection
We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority, Healthwatch and professionals who work with the service. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England.
We received feedback from health and social care professionals who work with the service.
We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.
We used all of this information to plan our inspection.
During the inspection
We spoke with 10 members of staff including the registered manager, deputy manager, nursing staff, care workers and housekeeping.
We spoke with 4 relatives and 3 people who use the service.
We reviewed a range of records including 4 people’s care plans and 4 people's medicine and daily care records. We looked at the recruitment records for 2 staff members. We also looked records relating to the safety and management of the service.
After the inspection
We spoke with 7 relatives to seek their views on how care and support were provided to their loved ones. We continued to seek clarification from the provider to validate the evidence we found.