Updated 16 September 2025
Dates of assessment were 1 October and 8 October 2025. The assessment was carried out to follow up on the rating and enforcement issued following breaches of regulation. Manor Park Care Home is a care home providing nursing and personal care for up to 75 people, some of whom are living with dementia. At the time of our assessment there were 52 people living at the service.
Our assessment identified the provider had made improvements across many areas, although there were still some areas requiring further improvement, and systems that required further strengthening and embedding. For example, staffing, management of complaints and some quality assurance processes. The provider ensured there was a supportive, consistent and reliable management team in place to run the home, drive improvements and establish an open culture. Feedback was welcomed about improvements needed and leaders were committed to developing the service to enhance the quality of care for people living at Manor Park.
The provider was previously in breach of 5 regulations relating to person-centred care, staffing, management of risk, safeguarding and good governance. Improvements were found at this assessment and the provider is no longer in breach of 4 of these regulations. However, the provider remains in breach of the regulation relating to staffing.
This service has been in Special Measures since 6 June 2025. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.