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Inspection Summary


Overall summary & rating

Good

Updated 24 February 2021

Caprera is a ‘care home’ that accommodates up to 35 older people with care and support needs. People living at the service were older people, some of whom were living with dementia or poor health. At the time of our inspection 35 people were living at the service.

We found the following examples of good practice.

All areas of the service were clean and free of malodours. Effective cleaning routines had been put in place to ensure infection control risks were minimised and people were kept safe. High contact areas were cleaned regularly throughout each shift and cleaning procedures had been reviewed and updated.

All staff had completed online infection prevention and control and covid-19 training. In addition, the infection control lead carried out individual training with staff to check they understood the online training and were using PPE correctly. The service had maintained good stocks of PPE and managers routinely worked alongside care staff to help ensure best infection control practices were followed.

The entrance to the building had been changed to enable visiting professionals and staff to enter into an area designated for hand wash, hand sanitising and putting on PPE. Appropriate waste bins were in place for the deposing of used PPE. Staff put on and took off their uniforms in the designated area. This helped to reduce the risk of infection because visitors and staff did not enter areas of the home, where people lived, until appropriate infection control measures were in place.

Staff kept in touch with families by regular telephone and video calls. The service was currently closed to visitors following government guidance. Some families were still visiting in the garden to see people through the window and the provider had plans to erect an external building as a temporary visiting room in the garden.

People and staff were being regularly tested in accordance with current guidelines. Appropriate admission procedures had been developed and everyone who moved into or returned to the service from hospital had a negative test result on the day they returned to the service

The service had reviewed their infection control policy in response to the pandemic. Specific covid-19 policies had also been developed to provide guidance for staff about how to respond to the pandemic. These policies were kept under continuous review as changes to government guidance was published.

The registered manager communicated regularly with people, staff and relatives to make sure everyone understood the precautions being taken, and how to keep people safe.

Inspection areas

Safe

Good

Updated 24 February 2021

Further information is in the detailed findings below.

Effective

Good

Updated 24 February 2021

Caring

Good

Updated 24 February 2021

Responsive

Good

Updated 24 February 2021

Well-led

Good

Updated 24 February 2021