Waterden Dental Practice

Updated 5 March 2025

We carried out this announced on-site inspection on 22 May 2025.

We found the practice had met regulations.

Infection control procedures in place were effective.

The practice had effective systems to identify and manage risks.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Patients’ care and treatment was provided in line with current guidance.

Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.

Waterden Dental practice is in Surrey and provides private dental care and treatment for adults and children.

There were car parking spaces available outside the practice.

The practice had 4 treatment rooms.At the time of our inspection, there was a total of 19 staff, of which there were 10 dentists, 3 dental nurses, 1 dental therapist, 2 dental hygienists, 2 receptionists and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses, 1 dental hygienist, 1 receptionist and the practice manager.

Updated 5 March 2025

We received feedback from 4 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients told us that when they were prescribed medicines, sufficient information was given.

Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.