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Altham Court Care Home Requires improvement

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Requires improvement

Updated 6 January 2021

Altham Court Care Home is a care home providing personal and nursing care for up to 48 older people. There were 27 people living in the home at the time of the ispection.

We found the following examples of good practice.

• Sufficient stocks of personal protective equipment (PPE) including masks, gloves, aprons and hand sanitiser, were available. PPE stations were located in appropriate areas of the home.

• Staff received training about IPC which included how to put on, take off and dispose of PPE. Staff were observed to be using PPE in line with government guidance.

• Enhanced cleaning schedules were in place. The home was clean and hygienic. Regular checks were carried out to ensure IPC guidance was followed.

• The provider’s Infection prevention and control (IPC) policy was up to date and reflected current national guidance.

• People and staff underwent regular COVID-19 testing in line with government guidance.

• A recent outbreak was well-managed and staff worked with local health and social care agencies to keep people safe. People were supported to keep in contact with relatives and friends through video and telephone calls and emails during the outbreak.

• The provider kept their visiting policy under review and had arrangements in place to minimise the risk of spreading infection.

• Arrangements were in place to ensure people’s mental health and well-being were supported during the pandemic.

Inspection areas

Safe

Requires improvement

Updated 6 January 2021

Further information is in the detailed findings below.

Effective

Good

Updated 26 November 2019

The service was effective.

Details are in our effective findings below.

Caring

Requires improvement

Updated 26 November 2019

The service was not always caring.

Details are in our caring findings below.

Responsive

Requires improvement

Updated 26 November 2019

The service was not always responsive.

Details are in our responsive findings below.

Well-led

Requires improvement

Updated 26 November 2019

The service was not always well-led.

Details are in our well-Led findings below.