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This service was previously registered at a different address - see old profile


Inspection carried out on 23 April 2013

During an inspection looking at part of the service

We visited Merton Park Dental Practice to check that improvements had been made in relation to the concerns that we had raised at our last inspection. Our visit was unannounced and neither the dentist nor their nurse were there. However, we were able to talk to them both on the phone. The receptionist was able to show us where some improvements had been made. Since our inspection the dentist has provided us with other evidence to show that our concerns have been addressed.

During an inspection looking at part of the service

At our previous review of this service we raised concerns about the safety of people using the service in the event of an emergency. This was because we saw that the equipment and medication that might be needed was all date expired.

Since that time the provider has sent us evidence to show that this has all been replaced.

Other compliance actions that were given will be assessed at our next vist to the service.

Inspection carried out on 29 November 2012

During a routine inspection

All of the people that we spoke with during our inspection visit were very happy with the service provided by the dentist. They told us "he's very kind, very gentle, and explains everything well". One person said "it was all very efficient, I am going to recommend him to people".

People all confirmed that their treatment had been explained to them, along with any options that might be available. They had signed a form to give their consent to treatment and knew beforehand what it would cost.

However, our inspection visit did raise some concerns. We saw that equipment and drugs for use in an emergency situation were out of date. This meant that people may not always be safe in the event of them having an adverse reaction to their treatment.

Records to show that equipment used for decontamination and sterilisation was properly checked and maintained were not available. This meant that we could not be sure that people were protected from the risks of cross contamination and cross infection. People's personal treatment records were not stored securely. This meant that their confidentiality could not be assured.