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Archived: Sarsen House Good

The provider of this service changed - see old profile

Inspection Summary

Overall summary & rating


Updated 30 May 2019

About the service: Sarsen House is a residential home for adults with learning disabilities. It provides accommodation for up to six people. There were five people living there at the time of our inspection. Sarsen House is arranged over two floors with bedrooms upstairs and downstairs, shared bathrooms and a communal kitchen, lounge and dining area. The home had their own minibus for people to access the local community.

People’s experience of using this service: The service was rated as requires improvement at the last inspection in December 2017. Protocols for ‘as required’ medicines were not detailed or person-centred and information on where to specifically apply creams was missing. Medicines audits identified these areas but did not detail the actions taken to rectify the errors. The principles of the Mental Capacity Act 2005 had not been consistently followed. At this inspection we found the necessary improvements had been made.

People were protected from the risk of abuse by staff who had been trained and knew how to report any concerns they had.

People had a variety of risk assessments which identified areas of risk and gave guidance to staff to minimise those risks.

People’s medicines were managed and stored correctly.

People were supported by staff who had regular one-to-one supervision from their manager and up-to-date training.

People’s needs were assessed by a multi-disciplinary team of professionals to ensure the home could meet their complex needs. Care plans were updated and reviewed at regular intervals or when people’s needs changed.

The staff were caring and Sarsen House had a family home atmosphere. Staff told us they enjoyed working there and found it rewarding to make a positive difference to the people they supported.

The management team had robust processes in place to monitor the quality of the service being provided which meant the service was well run.

Rating at last inspection: Requires Improvement, published January 2018.

Why we inspected: This was a planned inspection based on the rating at the last inspection.

Follow up: We will monitor all intelligence received about the service to inform when the next inspection should take place.

Inspection areas



Updated 30 May 2019

The service had improved to good in safe

Details are in our Safe findings below.



Updated 30 May 2019

The service had improved to good in effective

Details are in our Effective findings below.



Updated 30 May 2019

The service remained caring

Details are in our Caring findings below.



Updated 30 May 2019

The service remained responsive

Details are in our Responsive findings below.



Updated 30 May 2019

The service had improved to good in well-led

Details are in our Well-Led findings below.