Park House Surgery

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence staff involved patients in decisions about their care and treatment and provided them with advice and support. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The practice supported patients to manage their health and wellbeing to maximise their independence, choice, and control. The practice supported patients to live healthier lives and where possible, reduce their future needs for care and support. Staff could signpost and refer patients to external services and support groups. Information on different services was also available to patients on the practice website.

Staff focussed on identifying risks to patient’s health, including those in the last 12 months of their lives and those with caring responsibilities. The practice was aware of and engaged with national priorities to improve population health, including prevention, early identification of disease, and reducing health inequalities through promoting uptake of screening, immunisation, and healthy lifestyle interventions.

The practice monitored all patient’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent, and fully met the expectations of patients themselves.

The practice routinely monitored patient’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent, and met the expectations of patients themselves.

The practice met national targets for the uptake of childhood immunisations. The practice’s performance in cancer screening programmes, including breast, and bowel, was in line with England averages. They explained that patients could be booked in for screening or vaccinations opportunistically and had a regular dialogue with their patients so any concerns they had could be discussed.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.