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Archived: Gemini Exclusive Care

This service is now registered at a different address - see new profile


Inspection carried out on 8 August 2013

During a routine inspection

We visited two people who were supported by Gemini Exclusive Care. One person told us that they were very satisfied with the arrangements and that they were pleased that they had the same members of staff who knew what they liked. We were told that �The staff are kind and happy�. Another person we spoke with was happy with the support they received. We spoke with two relatives who also said that they were pleased with the service.

We saw that staff were well supported and had received training which enabled them to carry out their job role safely.

We saw that the plans of care were very comprehensive and when additional equipment or assessments had been required the manager had made referrals to healthcare professionals. We found that Gemini Exclusive Care was caring, responsive and well led.

Inspection carried out on 12 November 2012

During a routine inspection

At the time of the inspection, Gemini Exclusive Care was providing care and support to two people. We spoke with one person who used the service and they were very pleased with the care and support they received. One relative told us that they �had never been let down by the service� and that they were �delighted with the care that their family member receives�.