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Archived: Gemini Exclusive Care

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All reports

Inspection report

Date of Inspection: 8 August 2013
Date of Publication: 17 August 2013
Inspection Report published 17 August 2013 PDF

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 8 August 2013, talked with people who use the service and talked with carers and / or family members. We talked with staff.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

We looked at care records for seven people who used the service of Gemini Exclusive Care. We read that people had been involved in planning their care requirements and that they were in agreement with the plan to help them with their needs. We spoke with two people and they were able to confirm that staff always asked what their preferences were before assisting with their needs. One person told us that they were offered the choice of a wash or a bath. This meant that before people received any care they were asked for their consent and the provider acted in accordance with their wishes.

We were told by the manager that currently people that were supported by Gemini Exclusive Care had the capacity to make their own decisions. We asked what arrangements were in place if people did not have the capacity to consent to care. The provider told us that they would consult with family members and healthcare professionals so that arrangements would be made to act in people’s best interest. This means that when people did not have the capacity to consent, the provider knew how to act in accordance with legal requirements.