• Dentist
  • Dentist

Archived: South Liverpool NHS Treatment Centre

32 Church Road, Garston, Liverpool, Merseyside, L19 2LW (0151) 295 9050

Provided and run by:
Mr. D Lee

All Inspections

21 November 2012

During a routine inspection

People who used the service told us they were satisfied with the care and treatment provided. One person said, "I'm very happy with my treatment, very satisfied".

People spoken with confirmed they were aware of their treatment plan and said they had discussed various treatment options with their dentist. People also said they were treated with respect and their queries were answered in a sensitive and understanding manner.

People were treated in a clean environment and arrangements were in place for the safe decontamination of reusable instruments and equipment. They said they regularly saw staff making sure that the surgery was clean, tidy and hygienic.

People who used the service knew how they could raise any concerns and suitable arrangements were in place to respond to any complaints. None of the people spoken with had any concerns about the service.

When we looked at staff records we saw evidence that all staff had been professionally trained to the level their positions required and that they had completed training in other appropriate courses.

The provider had systems in place for gathering, recording and evaluating information about the quality and safety of care the service provides. People who used the service and their representatives were asked for their views about their care and treatment. People told us they liked the early opening hours because it allowed them to be treated before going to work.