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Inspection Summary


Overall summary & rating

Good

Updated 24 March 2021

Areley House is a care home providing personal care and accommodation for up to 37 older people, including people who are living with dementia. At the time of the inspection, 24 people lived at the home.

We found the following examples of good practice.

The signing in book had been removed from the reception in order to reduce the risk of infection and visitor details were recorded in the office diary.

A separate room had been made available for new visiting arrangements in line with the latest Government guidance. The room was accessible from the car park and could only be used through an appointment system. Personal Protective Equipment was provided for visitors to use.

People were supported to keep in touch with loved ones through video calls and social media systems. Families were also encouraged to maintain contact with people by writing letters and postcards.

Cleaning schedules had been increased and additional audits had been implemented to monitor cleanliness and staff compliance with the provider’s infection control policy.

Staff felt supported. An employee of the month reward system had been re-introduced to recognise and reward the hard work of all staff in the home.

Inspection areas

Safe

Good

Updated 24 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 24 March 2021

Caring

Good

Updated 24 March 2021

Responsive

Good

Updated 24 March 2021

Well-led

Good

Updated 24 March 2021