Oakland Dental Care

Updated 14 March 2025

We carried out this announced on-site inspection on 10 June 2025.

We found the practice had met all regulations.

Infection control procedures in place were effective.

The practice had effective systems to identify and manage risks.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Patients’ care and treatment was provided in line with current guidance.

Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.

Oakland Dental Care is in South Woodham Ferrers, Chelmsford, Essex and provides private dental care and treatment for adults and children.

There was no step free access to the practice due to the location. Patients were signposted to local accessible services if wheelchair access was required. Car parking spaces, including dedicated parking for disabled people, were available near the practice.

The practice had 1 treatment room.At the time of our inspection, there was a total of 3 staff, of which there were 1 dentist, 1 dental nurse and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including the dentist and the practice manager.

Updated 14 March 2025

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 1 patient. On the day of our inspection, we reviewed patient feedback routinely collected by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice.

Comments included, “All the team are very professional and caring and give you time over the consultation.”

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients told us that when they were prescribed medicines, sufficient information was given.

Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.