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Grosvenor Park Care Home Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 27 August 2020

Grosvenor Park Care Home is a nursing home that provides personal and nursing care for up to 57 older people. This included a rehabilitation service which could be provided for up to 10 people who were not weight-bearing following an operation. At the time of the inspection there were 51 people living at the service. People were living with a range of needs associated with the frailties of old age and some people were living with dementia.

We found the following examples of good practice.

The service had supported people who had been diagnosed with COVID-19 and managed to contain and control the spread of the outbreak. At the time of the outbreak, home-wide testing was not available. Staff had found an innovative way to access testing for everyone living at the home. In doing so, the service was able to separate staff into two teams, one that supported people who had been confirmed with COVID-19 and another to support those that had received a negative result. Each team had a designated manager. The management team felt this was key in controlling the spread of the outbreak. Following the first group of positive test results, no further positive cases were found. The management team felt that this was due to the hard work of staff in following infection control procedures.

People were supported to stay in touch with their loved ones. Where people were unable to attend garden visits, people were able to see their relatives through ‘door visits’. The service had purchased ‘walkie talkies’ to enable people to speak to and see their families through the door whilst reducing the risk from COVID-19.

Inspection areas

Safe

Good

Updated 27 August 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 27 August 2020

Caring

Good

Updated 27 August 2020

Responsive

Good

Updated 27 August 2020

Well-led

Good

Updated 27 August 2020