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Archived: Hanji Dental Group - 106 Northampton Road

The provider of this service changed - see new profile

Inspection Summary


Overall summary & rating

Updated 3 August 2017

We carried out an unannounced comprehensive inspection of this practice on 27 February 2017. Breaches of legal requirements were found. After the comprehensive inspection, the practice wrote to us to say what they would do to meet legal requirements in relation to providing safe care and treatment to patients, ensuring suitable staff were employed and implementing, effective governance systems.

We undertook this focused inspection to check that they had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Hanji Dental Group - 106 Northampton Road on our website at www.cqc.org.uk

Our findings were:

Are services safe?

We found that this practice was providing safe care in accordance with the relevant regulations.

Are services well-led?

We found that this practice was providing well-led care in accordance with the relevant regulations.

Background

Hanji Dental Group (Market Harborough Dental Practice) is a dental practice providing primarily NHS treatment with some private care for adults and children.

The practice is situated in a converted property on three floors and has four dental treatment rooms.

The practice is open from 8.30 am to 6 pm on Mondays and Wednesdays, from 8.30 am to 5 pm on Tuesdays and Thursdays, from 8.30 am to 1 pm on Fridays and 8.30 am to 2 pm on a Saturday.

The principal dentist is registered with the Care Quality Commission (CQC) as an individual. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.

Our key findings were:

  • The practice had infection control procedures which reflected published guidance.

  • Staff knew how to deal with medical emergencies. Appropriate medicines and life-saving equipment were available.

  • The practice had systems to help them manage risk.

  • The practice had thorough staff recruitment procedures.

  • The clinical staff provided patients’ care and treatment in line with current guidelines.
Inspection areas

Safe

No action required

Updated 3 August 2017

We found that this practice was providing safe care in accordance with the relevant regulations.

The practice had systems and processes to provide safe care and treatment. They used learning from incidents and complaints to help them improve.

Staff received training in safeguarding and knew how to recognise the signs of abuse and how to report concerns.

Staff were qualified for their roles and the practice completed essential recruitment checks.

Premises and equipment were clean and properly maintained. The practice followed national guidance for cleaning, sterilising and storing dental instruments.

The practice had suitable arrangements for dealing with medical and other emergencies.

Effective

No action required

Updated 3 August 2017

Caring

No action required

Updated 3 August 2017

Responsive

No action required

Updated 3 August 2017

Well-led

No action required

Updated 3 August 2017

We found that this practice was providing well-led care in accordance with the relevant regulations.

The practice had arrangements to ensure the smooth running of the service. These included systems for the practice team to discuss the quality and safety of the care and treatment provided. There was a clearly defined management structure and staff felt supported and appreciated.

The practice monitored clinical and non-clinical areas of their work to help them improve and learn.