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The Cottage Christian Nursing and Residential Home Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 26 June 2019

About the service:

The Cottage Christian is a care home registered to provide nursing and personal care and accommodates up to 40 people. At the time of this inspection the service was providing personal and nursing care to 36 older people.

People’s experience of using this service:

People were positive about the care and support they received.

Governance of the service was robust with effective checks and audits carried out to determine the quality of the care. The registered manager had acted promptly to address areas identified for improvement.

Risks to people were monitored and plans were in place to help keep people safe.

The provider had safe systems for the management and administration of people's medicines.

People were supported by adequate numbers of staff who were safe and competent to work with them.

People were protected from the risks associated with the control and spread of infection.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.

People's health care and nutritional needs were monitored and understood by staff.

People told us staff understood their needs and were kind, caring and friendly.

People had opportunities for social stimulation and were supported to maintain links with the local community where able.

Rating at last inspection:

The service was rated Good at the last inspection in 19 September 2016.

Why we inspected:

This was a scheduled inspection based on the previous rating.

Follow up:

We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 26 June 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 26 June 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 26 June 2019

The service was caring

Details are in our Caring findings below.

Responsive

Good

Updated 26 June 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 26 June 2019

The service was well-led

Details are in our Well-Led findings below.