The Care Quality Commission
  • Doctor
  • GP practice

John Street Medical Practice

Overall: Good read more about inspection ratings

1 John Street, Oldham, Lancashire, OL8 1DF (0161) 357 2060

Provided and run by:
Hope Citadel Healthcare Community Interest Company

Important: The provider of this service changed. See old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about John Street Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about John Street Medical Practice, you can give feedback on this service.

8 February 2020

During an annual regulatory review

We reviewed the information available to us about John Street Medical Practice on 8 February 2020. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

18 July 2017

During a routine inspection

Letter from the Chief Inspector of General Practice

John Street Medical Practice was acquired by Hope Citadel Healthcare in October 2016. We carried out an announced comprehensive inspection on 18 July 2017. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and a system in place for reporting and recording significant events.
  • The practice had clearly defined systems to minimise risks to patient safety.
  • Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
  • Some members of staff were trained translators in response to the ethnicity of the practice population.
  • Results from the national GP patient survey showed patients were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available.
  • Patients we spoke with said they found it easy to make an appointment with a GP with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of the requirements of the duty of candour.

We saw areas of outstanding practice:

  • The practice employed focused care workers who were able to provide social and medical care for patients in need. Staff were also able to access counsellors if they required them.
  • English lessons for female patients were provided by the focused care worker which would build confidence and help patients integrate into the community and increase employability.

The area where the provider should make improvement is:

  • Identify patients caring for others and offer support as required.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice