12 March 2013
During a routine inspection
Care was planned in a way to ensure people's safety. People were assessed by Mr Gordon to determine whether the treatment requested would be suitable. People were provided with post-treatment advice and information. There were procedures in place to deal with medical emergencies.
The clinic was clean and well maintained. There were systems and policies in place to reduce the risk of infection.
There was a complaints policy and people were given information on how to make a complaint. People we spoke with and the comments from the patient feedback forms were complimentary about staff.