Updated 23 April 2019
We undertook an unannounced focused inspection of Bolton Road Dental Centre on 18 March 2019. This inspection was carried out in response to information of concern shared with the CQC.
The inspection was led by a CQC inspector who was supported by a second CQC inspector.
As part of this inspection we asked:
• Is it safe?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
Background
Bolton Road Dental Centre is in Bolton and provides NHS and private treatment to adults and children.
There is level access to the ground floor for people who use wheelchairs and those with pushchairs. Car parking spaces, including spaces for blue badge holders, are available near the practice.
The practice has four treatment rooms.
The practice is owned by a company and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. At the time of the inspection the practice did not have a registered manager in post.
During the inspection we spoke with the practice manager. We looked at the premises and records relating to the area of concern.
The practice is open:
Monday 09:00 - 13:00 and 13:45 - 17:00
Tuesday 09:00 - 13:00 and 13:45 - 17:15
Wednesday 09:00 - 13:00 and 13:45 - 17:30
Thursday 09:00 - 13:00 and 13:45 - 18:00
Friday 09:00 - 13:00 and 13:30 - 16:00
Our key findings were:
- The premises were clean and well maintained.
- Appropriate action had been taken to address pest control concerns.
There were areas where the provider could make improvements. They should:
- Review the practice’s system for recording, investigating and reviewing incidents or significant events with a view to preventing further occurrences and ensuring that improvements are made as a result.
- Review the provider's registration conditions to ensure the regulated activities at Bolton Road Dental Centre are managed by an individual who is registered as a manager.