Updated
21 August 2025
We assessed North Devon Satellite Dialysis Unit on 27 March 2025.
North Devon Satellite Dialysis Unit was registered with CQC in November 2016 to deliver the regulated activities: Treatment of disease, disorder or injury and Diagnostic and Screening services. The service had a Registered Manager/ Nominated Individual.
At this assessment we assessed dialysis services where we assessed 33 quality statements.
We visited the following areas as part of the assessment:
North Devon Satellite Dialysis Unit.
At this assessment we identified breaches of regulations: 12 Safe Care and Treatment. However despite this breach we rated the location as good. The breach was for care plans that did not document patients comorbidities.
Updated
30 January 2025
Date of Assessment: 27 March 2025
We conducted an on-site, assessment visit of North Devon Satellite Dialysis Unit. We assessed quality statements from the safe, effective, responsive, caring and well-led key questions. We rated the service as good. At the last inspection in March 2024, the service was rated requires improvement in safe and well-led and was not inspected in effective, responsive and caring. The service had made improvements since the last inspection and is no longer in breach of regulations. We found the service followed safe recruitment processes and governance processes were followed.
The service had a good safety culture, where patients' care was regularly discussed. There were clear links with the local NHS trust for reviewing patients and transferring care if necessary. The service was clean, tidy and fit for purpose. There were enough staff, and they were appropriately trained for their roles. Staff were friendly, professional and caring. Information was available for patients in several formats. The service monitored risks, listened to patient feedback and responded to complaints. However, we found patient care plans did not always include information about patients' comorbidities. We will request an action plan from the provider upon publication of the final report.