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Inspection Summary


Overall summary & rating

Good

Updated 14 December 2018

We carried out this unannounced comprehensive inspection on 7 and 8 November 2018.

Healycare Limited - Rosedale is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Rosedale is registered to provide accommodation and personal care for up to six people with a mental health diagnosis. There were five people living in the service on the days of our inspection.

At the last inspection on 29 March 2016, the service was rated ‘Good’. At this inspection the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

The service was managed by a registered manager who was registered on 28 September 2011. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

The service's arrangements around fire safety required expert input to ensure that people were completely safe and they were appropriate for the home. We have made a recommendation around this issue that you can see in the 'Safe' section of this report.

People received their medicine as prescribed by healthcare professionals. Medicines were stored securely to ensure they were safe. There were risk assessments which identified risks to people and management plans had been put in place to ensure people’s health and well-being were maintained.

People consented to the care and support they received. The service complied with the requirements of the Mental Capacity Act (MCA) 2005 and the Deprivation of Liberty Safeguards (DoLS). Staff had been trained and understood their responsibilities in relation to MCA and DoLS.

People were safeguarded from the risks of abuse and improper treatment. Staff had received training on safeguarding and they were knowledgeable on the procedure to follow if they had any concerns. There were sufficient staff available to safely meet people’s needs.

People told us staff were kind and caring. We observed that staff treated people with respect and promoted their dignity. People were supported to communicate their views about how they wanted to be cared for.

People’s nutritional needs were met. People told us they enjoyed the choice of food that was available to them. People had access to food and drinks throughout the day. People were kept occupied and encouraged to participate in activities.

The premises was clean and hygienic.

Staff were trained on various areas to ensure they had the relevant skills, knowledge and experience to provide good care to the people they looked after. Staff received regular support and supervision to carry out their duties effectively.

The service liaised with various healthcare professionals to meet the needs of people.

People had their individual needs assessed and their care planned in a way that met their needs. People received care that reflected their preferences and choices. Reviews were held with people and their relatives to ensure people’s support reflected their current needs.

People had opportunities to share their views and give feedback about the service and these were acted upon. The service was subjected to regular quality checks to ensure it was of good quality and met people’s needs.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 14 December 2018

The service remained good

Effective

Good

Updated 14 December 2018

The service remained good.

Caring

Good

Updated 14 December 2018

The service remained good.

Responsive

Good

Updated 14 December 2018

The service remained good.

Well-led

Good

Updated 14 December 2018

The service remained good.