Archived: CESP (Dorset & New Forest) @ Nuffield Health Bournemouth

Updated 25 November 2022

CESP (Dorset & New Forest) @ Nuffield Health Bournemouth is operated by Consultant Eye Surgeons Partnership (Dorset & New Forest) LLP. It is an independent health provider delivering day case ophthalmic surgery and ophthalmic outpatient consultations to adults and children and young people. The most common procedures are cataract extraction, lens implant, laser capsulotomy, and excision lesion of eyelid.

The provider delivers services from Nuffield Health Bournemouth Hospital under its own registration. The hospital, referred to in our report as the host hospital, is responsible for most equipment, resources, and support staffing under service level agreements. All patients are self-paying, and the service does not provide care to patients with NHS funding.

The service opened in January 2012 and is registered to provide the following regulated activities:

• Surgical procedures
• Treatment of disease, disorder, or injury
• Diagnostic and screening procedures

There is a registered manager in post.

We last inspected this service in August 2017 and rated it as safe.

At the time of our inspection there was no outpatient activity and no children and young people were being treated. Our report for these core services is based on interviews with staff and evidence submitted by the provider.

Outpatient services are provided from two dedicated clinical rooms in a separate building on the hospital site. The host hospital outpatients department provides nursing support.

In the previous 12 months the service saw 577 patients across all its functions.

The main service provided by this service was surgery. Where our findings on outpatients or services for children and young people – for example, management arrangements – are the same, we do not repeat the information but cross-refer to the surgery service.

Updated 25 November 2022

Our rating of this location stayed the same. We rated it as good because:

• The service had access to enough staff to care for patients and keep them safe. These staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff working on behalf of the provider assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service had systems in place to manage safety incidents.
• The service provided good care and treatment and managed pain well. The registered manager monitored the effectiveness of the service and made sure staff working on their behalf were competent.
• Staff working on behalf of the provider treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions.
• The service planned care to meet the needs of people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and there was no waiting list.
• The registered manager ran services well and in liaison with the host hospital, which was responsible for a large proportion of care and the operation. The service engaged with patients and the community to plan and manage services.

Updated 25 November 2022

Services for children and young people is a small proportion of hospital activity. The main service was surgery. Where arrangements were the same, we have reported findings in the surgery section.

We have not rated the children and young people service as we do not have enough evidence.

Updated 25 November 2022

We have not previously inspected outpatients. We rated it as good because it was safe, effective, caring, responsive, and well led. Please see the main summary.

Outpatients is a small proportion of hospital activity. The main service was surgery. Where arrangements were the same, we have reported findings in the surgery section.

Updated 25 November 2022

Our rating of this service stayed the same. We rated it as good because it was safe, effective, caring, responsive, and well led. Please see our main summary.