We carried out an unannounced focused inspection at The Ivy Medical Group on 8 April 2021 after receiving concerns about the practice.
This inspection focused on aspects relating to infection control, training, appraisal and suitability of premises covered under the following key questions:
Safe
Effective
Responsive
We based our judgement of the quality of care at this service on a combination of:
- what we found when we inspected
- information from our ongoing monitoring of data about services and
- information from the provider, patients, the public and other organisations.
We have not rated this practice.
The practice had been rated ‘Good’ at our last inspection in November 2017. You can read the report from our last comprehensive inspection by selecting the 'all reports' link for The Ivy Medical Group on our website at www.cqc.org.uk
We found that:
- The practice provided care in a way that kept patients safe and protected them from avoidable harm.
- Staff felt supported and told us they receive appropriate training and appraisal.
- The practice delivered services from premises that met patients’ needs.
Whilst we found no breaches of regulations, the provider should:
- Continue to complete the actions identified in the infection control audits for each site.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care