Background to this inspection
Updated
28 December 2017
Trentham Medical centre is located in a modern purpose built medical centre, St Chads, in Kirkby, Liverpool. The provider of services is Dr VK Tewari’s practice. They provide a range of GP services to local residents of Kirkby under an NHS
primary medical services (PMS) contract.
The practice has a patient list size of 5400 and is located in an area of high deprivation. There are other health services located in the centre including an NHS walk in centre, other GP practices and an independent chemist. Out of hours services are provided by UC24, which is a service commissioned by Knowsley Clinical Commissioning Group (CCG.
This practice has not yet been inspected since registration at this location.
Updated
28 December 2017
Letter from the Chief Inspector of General Practice
This practice is rated as Good overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:
Older People – Good
People with long-term conditions – Good
Families, children and young people – Good
Working age people (including those recently retired and students – Good
People whose circumstances may make them vulnerable – Good
People experiencing poor mental health (including people with dementia) - Good
We carried out an announced comprehensive inspection at Trentham Medical Centre on 28 November 2017 as part of our inspection programme.
At this inspection we found:
- There were systems in place to mitigate safety risks including health and safety, infection control and dealing with safeguarding.
-
The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
-
Staff involved and treated patients with compassion, kindness, dignity and respect.
-
Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
- The provider was aware of the requirements of the duty of candour.
The areas where the provider should make improvements are:
-
Review storage of patients’ paper records to ensure they are safe from environmental risk damage.
-
Review the frequency of undertaking infection control audits.
-
Review the general environmental risk assessments to include updating annually and/or as the need arises.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
People with long term conditions
Updated
28 December 2017
Families, children and young people
Updated
28 December 2017
Working age people (including those recently retired and students)
Updated
28 December 2017
People experiencing poor mental health (including people with dementia)
Updated
28 December 2017
People whose circumstances may make them vulnerable
Updated
28 December 2017