Our current view of the service
Updated
18 September 2025
We carried out this announced on-site inspection on 26 March 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
St Crispin’s Dental Practice is in Northampton and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 35 staff (working across 2 services), of which there were 10 dentists, a visiting oral surgeon, a visiting facial aesthetics practitioner, 17 dental nurses (including 1 trainee dental nurse), 2 dental hygienists, 1 patient coordinator and 3 staff within the practice management team. We gathered feedback and spoke to a range of staff during our inspection.
People's experience of the service
Updated
18 September 2025
On the day of our inspection, we reviewed patient feedback routinely collected by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included, “Lovely experience. Dentist explained the procedure and kept checking I was ok throughout. Made sure I was comfortable. Staff were welcoming.”
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Comments included, “Excellent experience. Easy to book, clear communication and care from my dentist.”
Patients were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Comments included, “Very friendly, helpful and professional. Everything was explained in detail. Very happy.”
Patients said when they were prescribed medicines, sufficient information was given.
Patients were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.