We carried out a review of the data available to us about Breezecott Clinic on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Breezecott Clinic, you can give feedback on this service.
We carried out an announced comprehensive inspection at Breezecott Clinic as part of our inspection programme.
This service is registered with the Care Quality Commission (CQC) under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of service and these
are set out in Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
The service is registered for the provision of treatment, advice or surgery by a medical practitioner. The aesthetic cosmetic treatments that are also provided are exempt by law from CQC regulation. Therefore, we were only able to inspect the provision of advice and treatment and not the aesthetic cosmetic services.
One of the providers is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
We received 27 comment cards and one comment to us from a patient. Comments received included: Professionally run; high standards maintained and would recommend the service; patients were treated with dignity and respect; the environment was always clean and hygienic; fantastic information and support and follow up service; staff were caring and gave advice on the best course of treatment.
Our key findings were :
The clinic provided care in a way that kept patients safe and protected them from avoidable harm.
Patients received effective care and treatment that met their needs.
Staff dealt with patients with kindness and respect and involved them in decisions about their care.
The clinic organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
We carried out an announced comprehensive inspection on 30 July 2018 to ask the service the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this service was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this service was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this service was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this service was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this service was providing well-led care in accordance with the relevant regulations.
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
This service is registered with the Care Quality Commission (CQC) under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of service and these are set out in Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
The service is registered for the provision of treatment, advice or surgery by a medical practitioner. The aesthetic cosmetic treatments that are also provided are exempt by law from CQC regulation. Therefore, we were only able to inspect the provision of advice and treatment and not the aesthetic cosmetic services.
We received 49 Care Quality Commission comment cards. These were positive regarding the environment, staff, efficiency of service, care delivered and the caring attitude of the provider. Many clients stated that the service was professional, and that staff took time to explain the process to them. They found the provider professional and would recommend the service to others.
Our key findings were:
There were areas where the provider should make improvements are:
We toured the clinic. We spoke with the registered manager and the practice manager.
People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.
We saw that equipment used was serviced regularly meaning it was providing accurate treatments.
There were enough qualified, skilled and experienced staff to provide the treatments the service offered.
People who used the service were protected against the risks of unsafe or inappropriate care and treatment as records were updated and stored securely in order to protect people's confidentiality.
Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.
Overall staff received training and support to deliver care and treatment safely to patients.
Overall people were cared for, or supported by, suitably qualified, skilled and experienced staff.
There were systems in place to identify, assess and manage risks to the health, safety and welfare of people using the service and others