We carried out a review of the data available to us about Ashlett Dale Rest Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Ashlett Dale Rest Home, you can give feedback on this service.
Ashlette Dale Rest Home is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided.
We were assured that this service met good infection prevention and control guidelines.
• Alternative forms of maintaining social contact were used to ensure people were able to stay in touch with their friends and relatives; for example: through using video calls and visiting in communal garden or through meeting at a closed window. Technology was also used effectively to support communication with other visitors such as professionals and for clinical consultations.
• Staff wore appropriate personal protective equipment (PPE) when providing care and support.
• There were designated areas for donning/doffing PPE.
• The service ensured patients had been tested for COVID-19 by the hospital, or in the community before they agreed to admit them.
• For people who lacked mental capacity, the service had considered if any new measures and arrangements in relation to infection, prevention and control (IPC) amounted to a ‘deprivation of liberty’ and had taken appropriate action.
• The testing scheme for all staff and residents known as ‘whole home testing’ had been conducted and was on ongoing process.
• Risk assessments had been carried out on people and staff belonging to higher risk groups and actions had been taken to reduce the risk of these contracting Coronavirus.
• All care home workers had a test without delay if they became symptomatic and the frequency of testing followed current guidance.
• Communal areas such as outdoor spaces and garden areas were used creatively to help with IPC.
• All areas were uncluttered so cleaning could take place effectively.
• Employees in the clinically ‘extremely vulnerable’ group do not work in the care setting.
• All staff in high risk groups such as black and minority ethnic (BAME) groups had been risk assessed, and adjustments had been made.
• The registered manager demonstrated a good understanding of when and how to access local IPC resources (for example the local health protection team or infection control nurse) when they needed advice and support.
The registered provider of this service was an individual, Mrs Collette Willis. They were not required to appoint a manager as a condition of their registration. This individual was the registered person with legal responsibility for meeting the requirements of the Health and Social Care Act 2008 and associated Regulations about how the service is run. This was the first inspection of this care home under this registered provider.
Risk assessments were in place to support staff in identifying and mitigating the risks associated with people’s care; however some risks which had been identified were not clearly recorded.
Staff knew how to keep people safe and understood how to report any concerns they may have about the care people received.
There were sufficient staff deployed to meet people’s needs and ensure their safety and welfare. Staff recruited to the home had been assessed as to their suitability to work with people.
Where people could not consent to their care, staff sought appropriate guidance and followed legislation designed to protect people’s rights and freedom.
People received nutritious food in line with their needs, likes and preferences.
People were cared for in a kind and sensitive way by staff who had a good understanding of their needs. People said staff were caring and supportive of their needs. Health and social care professionals said staff were caring.
Care plans were individualised, person centred and were mostly up to date. These were being reviewed and a new electronic system of records was being considered.
There was a system in place to allow people to express any concerns or complaints they may have, and people and staff had the opportunity to express their views on the quality and effectiveness of the service provided at the home.
The provider had an effective system of audits in the home to ensure the safety and welfare of people.
The provider promoted an open and honest culture for working which was fair and supportive to people who lived and worked in the home.