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Archived: Waterside Dental Care

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Inspection report

Date of Inspection: 30 July 2013
Date of Publication: 23 August 2013
Inspection Report published 23 August 2013 PDF | 70.82 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 30 July 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

Treatments and services were provided from Tuesday to Friday whilst Mondays were used as administration days. The practice sometimes opened on Saturdays as required. The overall responsibility for the service was with the principal dentist, who was also the owner of the practice.

A hygiene therapist worked at the practice on a part time basis. There was a receptionist in place, who reported to the principal dentists and oversaw the general day to day running of the service. The practice was supported by two dental nurses of one whom was the head dental nurse and was qualified. The other dental nurse was in the process of receiving their qualification.

The receptionist confirmed there was at least one dental nurse available per dentist or hygiene therapist when treatments were taking place. The dental nurses were also responsible for the domestic duties in the clinical areas.

During the visit, we looked at a selection of staff files, which showed that the dental staff had the relevant qualifications and experience to deliver the services provided.

The principal dentist told us that they were adequately resourced to meet the needs of the people who use the service and had sufficient staff to cover for any absence.