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Archived: Waterside Dental Care

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Inspection report

Date of Inspection: 30 July 2013
Date of Publication: 23 August 2013
Inspection Report published 23 August 2013 PDF | 70.82 KB

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 30 July 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

The dental practice mainly provided dental treatments and services for fee paying adults. We spoke with the principal dentist, who told us that all the people using the service were fee paying adults. The receptionist told us they provided dental treatments and services for approximately 15 to 20 people per day from the North West.

During each visit, all people who received treatment were asked to complete a record form and declaration which included their personal and medical details. During each visit, the clinician updated the person's medical history information.

All people who received treatments were given a paper copy of their treatment plan, which included information about the treatment to be provided and details of fees and charges. The people were also required to sign a paper copy of their treatment plan which the practice retained as evidence of their consent to treatment.

The receptionist told us that the treatment options and services available were explained to people prior to receiving treatment, so they could make an informed decision.

The principal dentist told us that they sought verbal consent from people who used the service prior to commencing treatments and that consent to provide treatment to children was obtained from their parents or legal representatives. Where people lacked the capacity to make their own decisions, consent was sought from their representatives.

During the visit, we looked at three peoples' medical records, which showed that staff involved people who use the service and treatments were offered in accordance with peoples' individual needs and preferences. The records we looked at showed that verbal and written consent had been obtained prior to commencing treatment.