Potters Bar Clinic

We assessed all 8 quality statements. At our last inspection we rated this key question as requires improvement. This remains unchanged. During this inspection we found breaches in relation to safeguarding service users from abuse, staff understanding of sexual safety and closed cultures and issues with timely repairs to the environment. However, the environment was clean, staff had robust recruitment processes with up-to-date mandatory training and there was a good incident reporting culture at the service.