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We are carrying out checks at Sunrise of Esher using our new way of inspecting services.

This care home is run by two companies: Sunrise Operations Esher Limited and Sunrise Senior Living Limited. These two companies have a dual registration and are jointly responsible for the services at the home.

Inspection Summary


Overall summary & rating

Good

Updated 22 April 2021

Sunrise of Esher is a purpose-built care home consisting of three floors. The service provides care and accommodation for up to 88 people. There were 44 people living at the service at the time of the inspection. Some people at Sunrise of Esher are living with dementia.

We found the following examples of good practice.

Clearly communicated measures were in place to reduce the risk of visitors spreading infection. All visitors were screened for symptoms of COVID-19 before being allowed to enter the home. This included visitors having to complete a lateral flow test before entering the building in accordance with current government guidance.

When there had been people who had tested positive for COVID-19 the management arranged for these people to be supported by a dedicated staff team. This helped to reduce the risk of COVID-19 transmission around the service.

Staff had received regular training about infection prevention and control including specific training from the local Clinical Commissioning Group (CCG) about personal protective equipment (PPE) and how to use it correctly. The frequency of infection prevention and control training had increased in response to the COVID-19 pandemic.

Cleaning had increased during the COVID-19 pandemic and frequently touched surfaces such as lift buttons and door handles were cleaned regularly throughout the day to reduce the risk of infection. There were hand sanitizer dispensers readily available around the service.

Inspection areas

Safe

Good

Updated 22 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 22 April 2021

Caring

Good

Updated 22 April 2021

Responsive

Good

Updated 22 April 2021

Well-led

Good

Updated 22 April 2021