- Dentist
John G. Plummer & Associates Thorpe St. Andrew
Assessment report published 15 May 2026
Contents
Judgements
Our view of the service
We undertook a follow-up off-site inspection on 12 May 2026. This was carried out to review the actions taken by the registered provider to improve the quality of care and to assess whether the practice was meeting legal requirements.
We had previously undertaken an announced on-site inspection of John G Plummer and Associates Thorpe St Andrew on 22 September 2025. We had found the registered provider was not providing well-led care and was in breach of regulation 17 good governance of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
During our follow-up inspection, we found the practice had met regulations.
The practice had effective systems to identify and manage risks.
Recruitment procedures reflected current legislation.
John G. Plummer Associates Thorpe St. Andrew is part of John G. Plummer Associates, a dental group provider. The practice is in Norwich and provides NHS and private dental care and treatment for adults and children. The practice also provides clinics for minor oral surgery and paediatric care.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 11 treatment rooms. At the time of our inspection, there was a total of 81 staff, of which there were 27 dentists, 3 foundation dentists, 1 dental therapist, 1 dental hygienist, 1 oral surgeon, 30 dental nurses, 10 trainee dental nurses, 6 receptionists, 1 administrator and the practice manager.