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Inspection Summary


Overall summary & rating

Good

Updated 28 July 2020

About the service

Broughton Lodge Care Home is a residential care home providing personal care to 12 people aged 65 and over at the time of the inspection. The service can support up to 18 people.

People’s experience of using this service and what we found

During this inspection people appeared relaxed and had a good rapport with staff. Staff demonstrated a good awareness of the safeguarding processes and felt at ease raising concerns with the registered manager or provider.

At the time of the inspection there were sufficient staff to keep people safe.

The administration, storage and disposal of medicines was managed safely.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. When people had needed to isolate in their rooms due to the Covid 19 pandemic; best interest discussions had been carried out with people and their families to keep them well informed of the reasons why. One relative told us, “They have been great with communication, I know they would always ring me.”

There was a sufficient supply of personal protective equipment for staff to use, and measures had been put in place to safeguard people from the risk of infection.

We have made a recommendation about the development of challenging behaviour care plans.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 5 February 2019).

Why we inspected

We undertook this targeted inspection to check on specific concerns we had received about the safe care and treatment of people living in the home. The overall rating for the service has not changed following this targeted inspection and remains good.

CQC have introduced targeted inspections to follow up on Warning Notices or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.

We found no evidence during this inspection that people were at risk of harm relating to the concerns raised. Please see the safe section of this report.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Broughton Lodge Care Home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 28 July 2020

We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question, we had specific concerns about.

Effective

Good

Updated 28 July 2020

Caring

Good

Updated 28 July 2020

Responsive

Requires improvement

Updated 28 July 2020

Well-led

Good

Updated 28 July 2020