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Archived: Park Road Dental Care

Reports


Inspection carried out on 5 June 2013

During a routine inspection

There were six dentists working at the practice, supported by five dental nurses and two trainee dental nurses. There was also a practice manager and a receptionist.

We spoke with seven people who used the service. People told us they were happy with the service they received. One person told us "We moved to the practice when our dentist joined them. Its very nice, clean and modern. The dentist is very professional."

We were told new patients received a consultation and initial assessment before treatment began. We examined four patient records. We saw a health assessment and medical history had been completed for each patient.

We asked people about the staff at the practice. One person told us "My dentist is very caring, she just cares for the patients."

Dental staff were aware of the best practice guidelines set by the Department of Health. This guidance tells dentists how they should decontaminate dental instruments so that they are properly cleaned between patients. We found the practice was following procedures recommended in the guidance.

The provider had an effective system to regularly assess and monitor the quality of service that people receive.