The Care Quality Commission
  • Doctor
  • Out of hours GP service

The Surgery, Wheatley Hill

Overall: Good read more about inspection ratings

Ashmore Terrace, Wheatley Hill, Durham, County Durham, DH6 3NP (01429) 807245

Provided and run by:
South Durham Health C.I.C

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about The Surgery, Wheatley Hill on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about The Surgery, Wheatley Hill, you can give feedback on this service.

17 July 2019

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at The Surgery, Wheatley Hill on 17 July 2019 as part of our comprehensive inspection programme.

At this inspection we found:

  • The service had good systems to manage risk so that safety incidents were less likely to happen. When they did happen, the service learned from them and improved their processes.
  • The service reviewed the effectiveness and appropriateness of the care they provided. They ensured that care and treatment was delivered according to evidence-based guidelines.
  • Staff involved and treated people with compassion, kindness, dignity and respect.
  • Patients were able to access care and treatment from the service within an appropriate timescale for their needs.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care