We carried out a review of the data available to us about Gildersome Health Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Gildersome Health Centre, you can give feedback on this service.
We carried out an announced comprehensive inspection at Gildersome Health Centre on 17 May 2017. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and a system in place for reporting and recording significant events. We saw that incidents and events were analysed and learning shared with others in the practice.
The practice delivered enhanced services, or participated in programmes to meet the needs of their specific population.
The practice had defined and embedded systems to minimise risks to patient safety with regard to medicines, vaccines and the competency and training of staff.
Staff were aware of current evidence based guidance. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment.
Patients told us that they were treated with compassion, dignity and respect and were involved in their care and decisions about their treatment.
Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.
Patients we spoke with said they found it easy to make an appointment with a GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of the requirements of the duty of candour. Examples we reviewed showed the practice complied with these requirements.
There were areas where the provider should make improvements:
Review the immunity status of staff in relation to measles, mumps, rubella and chickenpox in order to assure themselves that their staff were adequately protected in line with the latest guidance.
Review the practice health and safety risk assessments to ensure that these are fully completed, and that they have identified the necessary controls and monitoring processes to keep patients safe. In addition implement improvements to comply with the findings of the last fire risk assessment carried out in November 2016.
Chief Inspector of General Practice