Lilac

Updated 13 February 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

One inspector carried out the inspection.

Service and service type:

Lilac is a care home. People in care homes receive accommodation and nursing or personal care. CQC regulates both the premises and the care provided, and both were looked at during the inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection:

The inspection was unannounced and the inspector visited the service on 14 January 2019.

What we did:

We reviewed the information we had received about the service since it’s registration in January 2017. We assessed the information we require providers to send us at least once annually to give us some key information about the service, what the service does well and the improvements they plan to make. We use all of this information to plan the inspection.

People living at Lilac were involved in activities on the day we visited and didn’t wish to speak with us. We spoke with one member of staff, the assistant manager and registered manager and after the visit we spoke with a relative by telephone.

We looked at support plans and risk assessments for one person. Medication records including administration, storage and audits. We looked at infection control, staff files including recruitment checks, supervision and appraisal, training and development. We also looked at internal audits, systems and processes to ensure that the service was meeting the needs of those living there and kept them safe from avoidable harm.

Updated 13 February 2019

What life is like for people using this service:

This was the first inspection for Lilac. The service had no service users living in the home until November 2018 when one person moved in. The people who were living there before went to live in supported living accommodation.

The provider provided effective person-centred care to people using the service. Staff listened to people, and organised activities and outings which were interesting and developed people’s social skills. Staff understood the importance of this for people using the service and provided the structured support people required. This enabled people to achieve positive outcomes and promoted a good quality of life.

There was good oversight by the management team and all aspects of the service were monitored with a view to making improvements. Improvements within training and development were being implemented which would benefit the people who were living at the service..

Support planning was comprehensive and involved the person and any professionals The information was kept updated and reviewed regularly according to changing circumstances. Risk assessments were also relevant and up to date and had good information on how the risk could be reduced.

About the service:

Lilac is a residential care service that accommodates up to three people with learning disabilities or autistic spectrum disorder. At the time of our inspection there was one person living at the service. The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practise guidance. The values include choice, promoting independence and inclusion. People with learning disabilities and autism using the service can live as ordinary life as any citizen. ‘Registering the Right Support’ CQC policy.

Why we inspected:

This was a first full comprehensive inspection for Lilac since it’s registration in January 2017.