The Haynes Clinic Limited Also known as Chicksands

This means we looked for evidence that the service met people’s needs.

At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good.

This meant people’s needs were met through good organisation and delivery.

The service met the needs of people – including those with a protected characteristic. The service treated concerns and complaints seriously, investigated them and learned lessons from the result.