43 Florence Avenue

Updated 2 March 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 14 February 2022 and was announced. We gave the service short notice of the inspection.

Updated 2 March 2022

43 Florence Avenue is a residential care home accommodating up to eight people, with mental health conditions and learning disabilities. There were 7 people living there when we visited.

We found the following examples of good practice.

Systems in place ensured only those who could demonstrated their vaccination status, retuned a negative lateral flow test and had their temperature checked had access to the service. A designated area for visitors had been identified to minimise the spread of infection.

PPE stations were available in high traffic areas and the provider ensured there was an adequate stock of PPE. Staff had received training to ensure PPE was worn correctly and had designated areas to don and doff PPE safely.

Cleaning schedules were followed with extra attention for high touch point areas.

There were systems in place to ensure people who tested positive for COVID-19, were supported to minimise contact with others.

The service had policies and procedures to manage any risks associated with the COVID-19 pandemic. The registered manager knew where to get advice regarding an outbreak and what their role and responsibilities were.