Background to this inspection
Updated
24 March 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.
This inspection took place on 9 March 2021 and was announced.
Updated
24 March 2021
About the service
St Benedict’s Care Home Limited is a care home, and provides nursing care for people who have physical mobility problems and those living with dementia. The home can accommodate a maximum of 60 people and all bedrooms have en--suite facilities. Accommodation is provided over four floors but split in to two units. One unit is called The Vicarage, and is home to people with general nursing needs, and the other unit is called The Deanery and is home to people living with Dementia. At the time of the inspection there were 52 people living at the home.
People’s experience of using this service and what we found
Feedback from people, relatives and staff was very positive. People we spoke with told us they felt safe living at St Benedict’s, one relative told us, “I never worry when I leave (relatives name) I know they are safe here.”
The service was clean, tidy and well maintained. Staff were caring and responsive to people’s needs. People enjoyed the food and told us they had plenty of snacks and drinks available if they wanted them.
People could discuss concerns with staff and knew how to make a complaint. A relative told us, “(Managers Name) is very approachable and always keeps me up to date with things.”
The provider had an audit system in place. Most audits identified areas of concern but we did find medicines management and recruitment audits needed to be more effective.
The provider was aware of their responsibility to report incidents to the relevant organisations, although we did find two incidents that had been investigated fully but staff had not informed the appropriate organisations in a timely manner.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Good (published 09 August 2018)
Why we inspected
We received concerns in relation to people’s safety at St Benedict’s Care Home Limited. These concerns included physical abuse towards residents. As a result, we undertook a focused inspection to review the Key Questions of Safe and Well-led only.
We reviewed the information we held about the service. No areas of concern were identified in the other Key Questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those Key Questions were used in calculating the overall rating at this inspection.
The overall rating for the service has remained Good. This is based on the findings at this inspection. Please see the Safe and Well Led sections of this full report.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for St Benedict’s Care Home Limited on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.