Woodlands Residential Home

Updated 8 January 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC's response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 16 December 2020 and was announced.

Updated 8 January 2021

Woodlands Residential Home is a residential home, providing personal and nursing care to 19 people aged 65 and over at the time of the inspection. The service can support up to 27 people.

The home provides care in a single, two storey building in a rural area.

People’s experience of using this service and what we found

People living at Woodlands Residential Home told us they felt safe. Risks associated with care and the environment were well managed, and there were sufficient, safely recruited staff on duty at all times. Staff who administered medicines did so safely, and there were no issues with stocks of medicines or the records relating to these.

People were supported to have maximum choice and control of their lives, and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff were well trained, caring and had good support from the registered manager. There was a very good relationship with healthcare providers such as GPs which meant people received prompt and appropriate referrals when needed. Meals served at the home were of good quality, and met people’s needs and preferences. People enjoyed the food and had choice in what was served.

People and their relatives were involved in writing and reviewing person-centred care plans which achieved good outcomes for people. Staff were knowledgeable about people’s needs and preferences, and worked to prevent people from feeling socially isolated.

There was good leadership in the home, and well-motivated staff. The registered manager used robust systems to monitor, measure and improve the quality of the service. People and staff were able to contribute ideas and suggestions, and were able to make complaints when concerns arose.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was requires improvement (published 16 August 2018), and there were two breaches of regulations. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.