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O K Medical Limited TA Skin Doctor Leeds Good

All reports

Inspection report

Date of Inspection: 20 September 2012
Date of Publication: 13 October 2012
Inspection Report published 13 October 2012 PDF

Overview

Inspection carried out on 20 September 2012

During a routine inspection

People said they were fully involved in decisions about their treatments and the members of staff were very good at explaining the treatment they received. People told us they were given information about the treatment options and staff respected their decisions about which treatment they chose. Costs were also explained in detail. They told us they felt comfortable to ask questions about the treatments available.

We spoke with three people who told us they were happy with the care they received and no concerns were expressed about the treatment provided at the clinic. People we spoke with told us the clinic was clean, tidy and they had no concerns with the hygiene.

One person said, �Staff are brilliant, they explain what is happening�, �I am well looked after when I am here� and �I am asked to consent and there is a consent form for each treatment you have.� Another person told us, �It is a very friendly environment and I am well looked after�, �Everything is always explained and I know what�s going to happen,� and �The clinic is clean throughout but it is basic.�

We found evidence which identified some concerns with the clinics infection prevention and control processes and with the procedures for quality monitoring.