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Inspection Summary


Overall summary & rating

Good

Updated 2 April 2021

Oak House provides accommodation and personal care to a maximum of four people. People lived with a learning disability, autistic spectrum disorder, physical disability and/or sensory impairment. At the time of our inspection there were three people living in the home. The service also offers respite accommodation which can be used by one person. Respite care offers short residential breaks to people.

We found the following examples of good practice.

¿ Staff, relatives and healthcare professionals were required to follow strict processes to enter the home to prevent the introduction of infection.

¿ A nominated relative could book a slot to visit their family member in line with the new Government visiting directive.

¿ The use of single occupancy bedrooms, social distancing and where possible good ventilation reduced infection risk.

¿ Systems in place ensured people would be admitted safely to the home to prevent the risk of infection entering into the home.

¿ Stocks of Personal Protective Equipment (PPE) were ample for staff, visitors and people to use.

¿ COVID-19 tests were carried out three times a week for staff and monthly for people to identify if there were any COVID-19 cases.

¿ Robust cleaning regimes ensured the risk of infection transmission was reduced.

¿ The staff had received a range of infection prevention training that included, COVID-19 specific training and Test and Trace COVID-19 testing training.

¿ The provider's Infection Prevention and Control (IPC) policy had been reviewed regularly to capture any new government guidance.

Inspection areas

Safe

Good

Updated 2 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 2 April 2021

Caring

Good

Updated 2 April 2021

Responsive

Good

Updated 2 April 2021

Well-led

Requires improvement

Updated 2 April 2021